We have an iron-clad risk-free 90-day guarantee that begins only when you receive the product! If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

What are your standard delivery times? 

USA and Canada: 5-10 days

Australia,

NZ & Oceania: 5-7 days

Europe & UK: 5-7 days

Latin America: 5-7 days

Other countries: 5-7 days

NOTE:  Actual delivery time is still subject to the official website/notice of the local courier as it may be affected by flight arrangements, weather conditions, and other external factors.

Where can I find my tracking number?

When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.If you haven't received one or if the tracking number doesn't work, contact our customer support channels and we'll gladly assist you.For more information, please send us an email at Heyreliefly@gmail.com

If you are not 100% satisfied with the Product and the service we offer - you are protected by our 90-day guarantee on all purchases along with a 1 year warranty. Should you have any problem at all then e-mail us at Heyreliefly@gmail.com for a fast response and no questions asked exchange or refund.